Rental terms & conditions
At JB Party Rental & More in Hamilton, Ontario, we believe in clear communication and straightforward dealings. Our rental terms and conditions are designed to ensure a smooth, enjoyable, and transparent experience for all our customers. Please take a moment to review them to understand how we operate and what to expect when renting our party supplies and entertainment.
Detailed rental policies
We've made sure our policies are as easy to understand as our games are fun to play. Here's everything you need to know about renting with JB Party Rental & More.
1. Booking & deposits
A non-refundable deposit of 25% is required to secure your event date. The remaining balance must be paid in full [[e.g., 48 hours]] prior to delivery. We recommend booking early to ensure availability for your desired items.
2. Delivery & setup
Our rates include standard setup and teardown of all rental equipment. Please note that delivery fees may apply for locations outside a [[X]]-mile radius of our Hamilton, Ontario warehouse. We coordinate delivery times to best suit your event schedule.
3. Power requirements
For certain high-demand items like our 360 Photo Booth, Skee-Ball, and Karaoke setups, the renter must provide a dedicated 110V/15A power outlet within 50 feet of the setup location. Please ensure adequate power is available to avoid disruptions.
4. Liability & damage
The renter assumes all responsibility for the equipment once it is delivered to your event location. Any damage beyond normal wear and tear, or loss of items (such as Jenga blocks or microphones), will be billed at full replacement cost. Please handle our items with care.
5. Cancellations
We understand plans can change. Cancellations made within 14 days of the event will forfeit the initial 25% deposit. Cancellations within 48 hours of the scheduled event are subject to a fee equal to 50% of the total rental cost. We encourage you to notify us as soon as possible if you need to adjust your booking.
Signature:______________ Date:_____________
Witness:________________ Date:_____________
Our commitment to fair rentals
We believe that planning an event is stressful enough, so we designed our rental terms to be as straightforward as our games. Here’s how we keep it fair at JB Party Rental & More:
All-In Pricing: The price you see includes the heavy lifting. We don’t tack on 'convenience fees' or 'assembly surcharges' at the last minute.
Clear Communication: Our 4-hour and Full-Day rates are clearly defined so you can budget accurately without guessing about overtime.
Real-World Flexibility: We know things happen. That’s why we provide clear guidelines on weather and setup requirements upfront, rather than burying them in fine print to be used as penalties later.
Safety as a Standard: We don’t charge extra for the 'basics' like safety weights for Jenga or professional lighting for the 360 booth. If it’s necessary for the item to work safely and look great, it’s included.